“The gathered information is thoroughly planned and selected. We do not bother Intelligence Desk users with "nice to know" information. People get specified information they find useful and are interested in. This is definitely one of the most important advantages in the current business world with overwhelming amount of information available all over.”

Business Intelligence Manager
Fortum

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Monitoring Services

Intelligence Desk® by GIA is a customized market monitoring solution that provides immediate industry and market insights for decision makers

Clarity on international markets
Receive relevant and timely insights on your industry, markets and competitors on a continuous basis. As a strategic market intelligence and advisory group, clients appreciate GIA's ability to understand their business and to customize market monitoring services to their specific needs.

Customized content and dedicated analysts
The Intelligence Desk® from GIA is a solution that is tailored to optimize value, time spent and the quality of output for your business. It combines a user-friendly web interface with customized content and dedicated analysts. Email briefings and analytical reports are personalized and sent regularly to intelligence users across your organisation.

Close to 20,000 Intelligence Desk® end-users around the world
Companies such as BBH, Ciba, DHL, Lloyds Banking Group, MAG-Industrial and VTI Technologies rely on Intelligence Desk®. The monitoring services today caters to the needs of nearly 20,000 end users around the world, providing information and early warning on a wide range of topics:

Competitor Monitoring
Customer Monitoring
Partner & Supplier Monitoring
Macroeconomic and Key Indicator Monitoring
Media Monitoring
Blog and Social Media Monitoring
IPR & Patent Monitoring
Sales Leads Monitoring
Public Tender Monitoring
Mergers and Acquisitions Monitoring
Regulatory Monitoring
Trend Monitoring
Price Monitoring
Country Profiles, Company Profiles, Product Profiles and Market Profiles
Report Monitoring
Business Area Reviews
Scheduled Analysis and more...

Key Benefits for Your End-Users

Constant awareness of the developments in the company’s business environment
Easy access to structured and processed business information
Considerable time savings in finding relevant business information
More time to concentrate on decision-making, given the high signal-to-noise ratio

Key Benefits for Administrators

Single database and delivery tool for all externally or internally produced business information helps avoid overlapping intelligence content and processes
Avoiding cost redundancies
Increased visibility for the market intelligence function
Constant access to global best practices in developing corporate intelligence activities
Possibility to focus on analysis instead of routine information collection and screening

Return on Investment with the Intelligence Desk®

A typical Intelligence Desk® end user saves 6 hours per month through the personalized market intelligence service. In a customer organization with 300 decision-makers as end users, the combined monthly time savings amount to 1,800 hours.

This example is based on feedback from 1,000 users in a survey conducted in September 2008 among the Intelligence Desk® customer organizations.