“The gathered information is thoroughly planned and selected. We do not bother Intelligence Desk users with "nice to know" information. People get specified information they find useful and are interested in. This is definitely one of the most important advantages in the current business world with overwhelming amount of information available all over.”

Business Intelligence Manager
Fortum

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Monitoring Services

Intelligence Desk® by GIA is a customized market monitoring solution that boosts awareness and collaboration in your organization

Clarity on international markets
Receive constant alerts to developments on your industry, markets and competitors that users can comment and share insights on through a common platform. Competitiveness is enhanced with the quality of market intelligence: your people act on insights focused on your business instead of wasting time with automatic news feeds and generic reports.

Our track record and experience in market monitoring for international companies means that GIA can provide you with:

Constant awareness of the developments in your company’s business environment
Easy access to structured and processed business information
Considerable time savings in finding relevant business information
Implications of key market developments that can be acted upon, instead of your users wasting time browsing irrelevant information flows
Single database and delivery tool for all externally or internally produced business information
Constant access to global best practices in developing corporate intelligence activities

Customized content and dedicated analysts
The Intelligence Desk® from GIA is a solution that is tailored to optimize value, time spent and the quality of output for your business. It combines user-friendly ‪multi-channel intelligence delivery‬ with customized content and dedicated analysts. Email briefings and analytical reports are personalized and sent regularly to intelligence users across your organization.

Multi-channel intelligence delivery
Users have a choice of sharing information through numerous formats:

RSS feeds or emails - Every user can set up personalized alert profiles based on his or her preferred topics or type of content.
Web user interface - Users enjoy an easy-to-use web interface with Intelligence Desk®. It offers a full range of features, including dashboards, search tools, trend analysis and graphing tools as well as collaboration capabilities through discussions boards, comments sites and ratings.
Mobile user interface - Users with smartphones or tablets can access personalized market and competitor intelligence.
Microsoft SharePoint - Users can also access and search the Intelligence Desk® content through SharePoint.

Over 30,000 Intelligence Desk® end-users around the world
Companies such as BBH, Bosch Chassis Systems Brakes, Cargotec, DHL, Fortum Power and Heat, Henkel Adhesives Technologies, Lloyds Banking Group, KONE Corporation, MAG-Industrial and VTI Technologies rely on Intelligence Desk®.

The monitoring services today caters to the needs of over 30,000 end users around the world, providing information and early warning on a wide range of topics:

Key Benefits for Your End-Users

Constant awareness of the developments in the company’s business environment
Easy access to structured and processed business information
Considerable time savings in finding relevant business information
More time to concentrate on decision-making, given the high signal-to-noise ratio

Key Benefits for Administrators

Single database and delivery tool for all externally or internally produced business information helps avoid overlapping intelligence content and processes
Avoiding cost redundancies
Increased visibility for the market intelligence function
Constant access to global best practices in developing corporate intelligence activities
Possibility to focus on analysis instead of routine information collection and screening

Return on Investment with the Intelligence Desk®

A typical Intelligence Desk® end user saves 6 hours per month through the personalized market intelligence service. In a customer organization with 300 decision-makers as end users, the combined monthly time savings amount to 1,800 hours.

This example is based on feedback from 1,000 users in a survey conducted in September 2008 among the Intelligence Desk® customer organizations.